Pricing
Flat base. Bonus only when the job is on the calendar.
Never per minute. Never per voicemail. You pay the booking bonus only after the appointment is seated and you've initialed the monthly ledger.
14-day pilot — $0 platform fee
You pay only $75 per seated estimate during the pilot. Cancel anytime. The number stays yours if you leave.
Bronze
After-hours + weekends only
$1,200/mo
- 5pm–8am weekdays + Saturday & Sunday
- Qualifies the call and texts the shop
- Weekly recap
- One trade
- No calendar write-back
- No per-booking bonus
Most shops start here
Silver
24/7 · calendar write-back
$1,700/mo
+ $75–$150 per booked estimate
- 24/7 answering in your shop name
- Calendar write-back (HCP, ServiceTitan, Google, GHL)
- CRM tag on every booking
- Weekly recovery report
- One trade
Gold
24/7 + storm overflow
$2,200/mo
+ $75–$150 per booked estimate
- Everything in Silver
- Storm-week overflow handling
- Owner texted on every booking
- Monthly scorecard by the 5th
- Two trades
Per-booked-estimate bonus ranges $75–$150 depending on trade and tier. The bonus is invoiced only after the appointment is on your calendar and you've initialed the monthly ledger.
Openbay vs. a traditional answering service
Answering services take a message and bill per minute. Openbay qualifies the call and books the estimate on your calendar.
| Openbay | Answering service | |
|---|---|---|
| Pricing model | Flat base + bonus per booked estimate | Per-minute fees, billed on every call |
| Books the job on your calendar | Yes | No — takes a message |
| Qualifies the lead | Yes — four questions | Sometimes, if you pay more |
| SMS confirmation to homeowner | Yes | Rarely |
| You pay for messages that go nowhere | No | Yes |
